We service all Perth region, from Yanchep to Rockingham area.
The standard delivery & collection fee are for 30km from Perth CBD. Surcharge applied for longer distance
Help Center
Help Center
Frequently Asked Questions
How can I order
Send us an enquiry/quick contact using form on website or send us an email . We will get back to you within 48 hours.
For urgent request, please give us a call
Delivery & collection
Absolutely, we have 3 trucks and 1 ute so delivery, setup and collection are taken care of.
Is there any surcharge if pick up at midnight
Unfortunately, yes, a surcharge of $60 required for midnight collection to cover overtime labour expense.
Can I pick up and return hire items myself?
Of course you can, it’ll save you delivery fee. A bond ($100-$300) may be required depend on your booking. Bond to be refunded within 5 days after returning items.
Can I customise a package
Yes, you can, all packages are built to have bundle pricing and save you a good deal but you can always customize the pre-built ones.
How long do you need to setup the ceremony?
Please allow 45-60min to setup for a standard package.
What is your standard hire period
Our standard hiring time is 01 day
My family want to stay back a bit for photos and want to keep the furniture there, is that okay?
Sure, just let us know in advance so we can plan accordingly. Take your time, it's your day, your call.
Can I pay by AMEX card?
Yes, and no surcharge at all.
Do I have to pay credit card surcharge?
No, you don't. We hate credit card surcharge as much as you do.
Do you need setup location or guidance?
Yes please, hand drawing, google map snapshot, location pin on map, photos at venues, floor plan or any other creative ways to show us where and how you want it setup.
Do I have to pay a bond?
Bond is NOT required in most cases. It's only required when you collect and return items from warehouse.
How far can I book in advance?
We don't have limit on how far the booking can be in advance. We have several bookings 2 years in advance.
It's quite urgent but can I book for this weekend?
If it's urgent, best to give us a call - 0432534191. We will do our best depend on personnel/ equipment availability. In most cases, we can get it sorted for you.
When do I need to pay the rest for my booking?
You can pay any amount, any time, as long as payment in full is received 07 days prior to your event date.
Payment can be made via bank transfer or credit card
I would like to proceed the booking, how does it work?
Please pay 30% deposit to turn your quote into a booking. Payment can be made online or by bank transfer.
We then will send confirmation and ask for the location diagram or floor-plan, your preferred setup and collection time to update to your booking and we will follow your instructions.
What credit card do you accept?
Master, Visa, American express.